Shipping Policy

LightbulbWholesaler.com strives to process and ship your order as quickly as possible. We ship via UPS in most cases, but reserve the right to use an alternative courier if necessary. LightbulbWholesaler.com cannot accommodate alternative couriers by request, and does not ship under customer courier accounts.

Processing Time

Most orders process and ship within 2 business days. We make every effort to process an order the same or next day it it placed, but will allow up to 5 business days processing time if necessary. Should an order take longer than this to process, such as in the case of a backordered product, we will contact you after this time to inform you of the expected fulfilment date or arrange a substitute. Orders placed after 1:00pm Eastern Time, on weekends, or on holidays do not process until the following business day. 

Order Tracking

Once your order ships, you will receive an automated email from UPS containing its tracking number. Sometimes these notifications are blocked or sent to junk/spam folders. Tracking numbers are updated in your LightbulbWholesaler.com account the following business day.

Shipping Rates & Transit Time

Most orders require 2 – 5 business days for delivery. LightbulbWholesaler.com is not responsible for shipping delays incurred by hazardous weather, incomplete address information, or for an order delayed because a receiver is not present to accept it. 

Orders are charged a flat shipping rate depending upon delivery destination:

  • Contiguous US Location: $18
  • Hawaii & Alaska: $40

Canada Orders & International Shipping

LightbulbWholesaler.com ships internationally to Canada. Fees charged by third parties, such as duties or customs, cannot be negotiated by LightbulbWholesaler.com, and are the receiver's responsibility. The cost to ship an order to Canada is based upon the weight of the package and varies by order.

Out-of-Stock Items and Back Orders

In the event an item you purchase is out-of-stock, your order may be held up to 5 business days from the date of processing to allow it to ship in full. If an order cannot be shipped in full within this time, you will be notified by Customer Service how long a backorder is expected to last, and will be recommended substitutes if possible.